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ArcGIS Online map labels do not appear in ArcGIS app for Android?

ArcGIS Online map labels do not appear in ArcGIS app for Android?


I have a map on ArcGIS online. The map shows labels just fine as you can see on my web map (http://bit.ly/1q7hc0h).

The problem is that when I view the map on may Android device using the ArcGIS app the labels do not appear.

I have the most recent version of the Android app and I do not have scale dependent labels set in ArcGIS Online.

Any ideas on why the labels are not showing in the mobile version?


AGOL labels are not supported on mobile, e.g. Collector. https://geonet.esri.com/message/392275?sr=search&searchId=6f4adad4-6432-41e9-9877-d41c67d943b9&searchIndex=1#392275


download the data in collector as offline ( on device) then you will see label. ensure to prepare label in webmap. Not sure if it has start to support online as yet.


Sadly displaying labels on android doesn't work. However, when using my iPad Pro using the same app it shows the labels just fine. You may need an iOS device to display the information.


Except for work-arounds like grouping in ArcMap as fantomen mentioned, this doesn't seem to be supported however, there is a request for it on ArcGIS Ideas: https://community.esri.com/ideas/9987

You can "vote up" that idea to show Esri that you would like to see it implemented.

To be able to add group layers to ArcGIS online you need to add the layers to ArcMap and publish them to ArcGIS server. The ArcMap document name will become the group name in ArcGIS online (the name can be edited in ArcGIS Online). If you want sub groups then you can group the layers in ArcMap. In ArcGIS online you add the data as an ArcGIS server web service.

Grouping layers are apparently not supported in ArcGIS Online webmap. The link you followed is instructions to create a web scene.


Share your map for use in Field Maps

Field Maps provides access to maps that are either owned by a mobile worker or shared with an ArcGIS organization or group containing the mobile worker. Creating a group is optional, but it can help you manage the mobile workers who have access to your maps and data. For your mobile workers to access your shared map, they need to be members of an ArcGIS organization. If your shared map is enabled for editing, they will also need to have the privilege to edit features.

  1. If the mobile workers aren't already members of an ArcGIS organization (either in ArcGIS Online or ArcGIS Enterprise ), create accounts for them.

The accounts you create must meet the ArcGIS account requirements for using Field Maps .

  • Share the map and layers with the ArcGIS organization—You can configure sharing in the Field Maps web app, or you can Share items with your organization in ArcGIS Online or Share items with your organization in ArcGIS Enterprise .
  • To create a group to manage the mobile workers who have access to your maps and data, do the following:
    • Create a group—See Create groups in ArcGIS Online or Create groups in ArcGIS Enterprise .
    • Add the mobile workers to the group—See Configure groups in ArcGIS Online , Manage groups for a specific member in ArcGIS Online , or Manage groups for a specific member in ArcGIS Enterprise . If you are using ArcGIS Enterprise and have an enterprise identity provider (IDP), you can link enterprise groups to your portal group.
    • Share the map and layers with the group—You can configure sharing in the Field Maps web app, or you can Share items with a group in ArcGIS Online or Share items with a group in ArcGIS Enterprise .

    Project management tips

    Tip: Automate creation of assignments

    Your organization may want to automate creating assignments to save time or work. For example, you may have work orders that are created in another system and want to make an assignment for each one in Workforce . Or you may have a spreadsheet of the tasks for a particular project and want to create an assignment based on each row. Automate and script Workforce , customizing exactly how your assignments are created. Example scripts for administering Workforce projects are available on GitHub. They demonstrate how to create assignments.

    Tip: Delete or archive assignments

    Based on your workflow, you may not need assignments to remain in Workforce once you have completed them. For example, your workflow may result in updates to data using Collector , and that includes the information that you need to keep going forward. Or you may want to move the features to a different feature service to keep an archive of them. Workforce doesn't offer a way to delete or archive assignments through the web interface, as the dispatcher using the app isn't usually the person responsible for this work. Instead, the project owner can automate and script Workforce to make the changes, providing better flexibility than an in-app experience. Example scripts for administering Workforce projects are available on GitHub. They demonstrate how to delete assignments or copy them to another feature service. The scripts can be set up to run against the Workforce project and can clear out any assignments that satisfy the query.

    Tip: Control the size of the location tracking layer

    If your project is tracking your mobile workers, the location tracking layer can grow very large. It records a point for each mobile worker's location on a regular interval, which leads to a lot of data. To control the size of the location tracking layer, you can do the following:

    • If you don't need tracking in your project, disable mobile worker tracking. While configuring your project, go to the Advanced tab, expand the Location Tracking section, and uncheck Enable .
    • Set the tracking interval to as infrequent as possible while still having the tracking logs that your organization requires. For some organizations, this will be every 30 seconds, but other organizations may be able to use 5-, 10-, or even 15-minute intervals. Setting a longer interval helps minimize the growth of the layer. While configuring your project, go to the Advanced tab, expand the Location Tracking section, and move the slider to the interval you require. Click Update .
    • Regularly trim, clear, or archive the location tracking interval layer. You can automate and script Workforce to do so.

    Tip: Remove users from a project

    If you add a dispatcher or a mobile worker to a project in error, if they are reassigned to another project, or if they leave your organization, you can remove them from the project, revoking their access.

    1. While configuring your project, click the Users tab.
    2. Scroll to find the user (either dispatcher or mobile worker) you need to remove.
    3. Click the remove button to the right of their name.

    If you see Active instead of the remove button next to their name, they can't be removed. For mobile workers, you'll see Active if they have assignments assigned to them. You need to reassign those assignments before you can remove the mobile worker. Dispatchers show Active if they have created or assigned any work.


    Esri featured content

    What is ArcGIS Living Atlas of the World ?

    ArcGIS Living Atlas of the World is an evolving collection of authoritative, ready-to-use global geographic information from Esri . It includes imagery, basemaps, demographics and lifestyle, landscape, boundaries and places, transportation, earth observations, urban systems, oceans, and historical maps that can be combined with your own data to create maps, scenes, and apps and perform analysis.

    What is subscriber content?

    Subscriber content is the collection of ready-to-use map layers, analytic tools, and services published by Esri that requires an ArcGIS Online organizational subscription account to access. This includes layers from Esri such as NAIP imagery, landscape analysis layers, and historical maps. Subscriber content does not consume ArcGIS Online credits.

    Premium content is a type of ArcGIS Online subscriber content. It is a collection of ready-to-use map layers, analytic tools, apps, and services published by Esri that you access through an ArcGIS Online organizational account and consume credits when used. Premium content layers from Esri include demographic and lifestyle maps as well as tools for geocoding, geoenrichment, network analysis, and spatial analysis.


    Add and publish files from a cloud drive

    Sign in to your account on Google Drive , Dropbox , or Microsoft OneDrive to access comma-separated values (CSV) files, Microsoft Excel files, GeoJSON files, shapefiles, or file geodatabases to publish as a hosted feature layer. Shapefiles and file geodatabases must be compressed in a .zip file. You can also publish a Google Sheet from your Google Drive .

    1. Verify that you are signed in and have privileges to publish hosted feature layers.
    2. From the My Content tab of the content page, click New item .
    3. Click the cloud provider where your file is stored.
    4. Sign in to your account for this cloud provider.
    5. Search for or browse to the file you want to publish.

    All searches use the search capability made available by the specific cloud provider.

    By default, date fields are assumed to contain UTC date and time. If your date fields store values that use a different time zone, choose that time zone. Note that the time zone you select is applied to all date fields in the file. If you later overwrite the hosted feature layer using updated data, the time zone specified when you initially published is used.

    • If your file contains coordinates, choose whether to use Latitude and longitude , Military Grid Reference System (MGRS) , or United States National Grid coordinates .
    • Choose Addresses or place names if your file contains place-names—for example, Westminster Abbey or Panama Canal—or addresses. By default, ArcGIS Online locates addresses based on your organization's region.
    • If you want to create a nonspatial table layer, choose None .

    Tags are words or short phrases that describe your item and help people find your item when searching. Federal land is considered one tag, while Federal,land is considered two tags.

    The feature layer is added to My Content , but the file stays on the cloud drive. If you update the source file on the cloud drive, you can overwrite the content in the hosted feature layer.

    To test the new hosted feature layer once publishing completes, open it in Map Viewer (formerly known as Map Viewer Beta ) or Map Viewer Classic (formerly known as Map Viewer ).

    By default, only you and the administrator can access the hosted feature layer. To allow others to access it, share the layer with everyone (the public), your organization, or members of specific groups. You can edit item details and change feature layer settings.

    If you want to share the hosted feature layer as a copy in a distributed collaboration, you must enable synchronization.


    Mapping Shapefiles

    Many organizations, including federal, state and local governments, make data available to the public as shapefiles, which is an old file format developed by ESRI in the 1990s that is still commonly used for sharing data. A shapefile is actually multiple files, but shapefiles are often packaged as single .zip files for easier distribution.

    For this example, we use this shapefile of state election data.

    • Download the shapefile to your local storage drive
    • Select Add, Add Layer From File to upload the shapefile
    • Style the layer based on a field in the shapefile. For this example we will use the winner of the 2012 presidential election (WIN2012), coloring states won by the Republican candidate (Romney) red and states won by the Democratic candidate (Obama) blue, in accordance with common conventions
    • As before, zoom, save and share

    Accessing secured FeatureLayer on ArcGIS online with JavaScript API

    I am building a web app in a low code platform (Mendix). I am connecting the web app with ArcGIS online resources via the ArcGIS JavaScript API v4.19, which all goes pretty smoothely.

    The challenge arises when I want to load specific secured ArcGIS online content via the ArcGIS JavaScript API, specifically from some FeatureLayers which are secured. I looked into the documentation and it seems the best way forward would be a so-called 'application login'. For this I want to setup an OAuth application login based on CLient ID and Client Secret. With these two I can get a valid token via AOuth and use that token to access the content by feeding the token to the IdentityManager via the JavaScript API.

    This is were it goes wrong currently, I can't seem to figure out where to make it explicit on the ArcGIS online side that this specific secured FeatureLayer can be accessed via this application login, hence currently I am getting errors that the valid token and app id don't have access to the resource, being the end-point of the secured FeatureLayer.

    Does anybody know how to associate a secured FeatureLayer in ArcGIS online to a application login?

    EDIT 10-6-2021: Added code sample

    After succesfully retrieving a valid token on the server side based on client id and client secret I use the client ID (=AppID) and token in the ArcGIS JavaScript API like below:

    Only implementing this gives me an error whilst trying to access the secured feature layer:


    Efficient field inspections

    A rural utility cooperative realized greater inspection efficiency by using apps to create an authoritative map of its electrical system.

    Managing emergency response Digital transformation of operations Efficient field inspections Digital workflows in public works Improving collaboration Streamlined data collection


    This page features several tabs that will guide you through the process of downloading, installing, and licensing a personal copy of the applications listed here. You must be a current student, faculty, or staff member of Washington University and have valid WUSTL Key credentials in order to access the install files.

    Select the tab associated with the application you intend to use and then follow the instructions to complete the process.

    When you are directed to the Download folder, make sure you select the correct files to match the instructions you are following.

    GIS and other applications are available in the Research Studio on Level A of Olin Library. See the Research Studio guide for more information.

    Current WashU students, faculty and staff may obtain a fully functional copy of the ArcGIS Desktop software. This application is a popular Geographic Information System that enables map creation, spatial data creation and management, and spatial analysis. Most of the GIS courses taught at WashU currently use the ArcGIS Desktop platform. if you are installing this application to use for a specific class check with your instructor to make sure you install the correct version. Check this page to see if your computer meets the minimum system requirements to run ArcGIS Desktop. Users with active WUSTL Key credentials can follow the steps below to download and install the software:

    1. To install or renew your copy of ArcGIS Desktop, access the Data Services Software Request form to enter your personal information. Upon completion, the form will provide a link to our software distribution folder on Box you will need to login using your WUSTL Key to gain access.
      • If you are installing the software for the first time:
        • Open the ArcGIS Desktop folder and save all files to your local system.
      • If you are renewing an existing license:
        • Open the software folder and download the file with the (.prvc) extension
        • Right click the PRVC file and "Open with Software Administrator"
        • Proceed to Step 8 below to complete the authorization process.
    2. On your local system, browse to the downloaded files, right click the 'exe' file, and choose "Run as Administrator"
    3. The installation application will prompt you to accept the location to extract files. click Next to accept. The installation files will extract to the target directory. when the process completes, ensure that 'Launch the setup program' is checked and click Close.

    4. The installation will begin, click Next. accept the Master Agreement by clicking the radio button, then click Next to continue.
    5. Click through the next few screens to:
      ensure the setup type is "Compete", click Next . accept the default installation location, click Next.

    The license will expire on the same schedule as our WU ESRI Site License. You will receive warning notices when you open ArcMap (or other ArcGIS application) beginning several weeks prior to the expiration date. We will post instructions on this page so that you may renew when new licenses are available.

    Current WashU students, faculty and staff may obtain a fully functional copy of the ArcGIS Pro software. This application enables map creation, spatial data creation and management, and spatial analysis. Most of the courses taught at WashU currently use the ArcGIS Desktop platform. if you are installing ArcGIS to use for a specific class check with your instructor to make sure you install the correct version. Check this page to see if your computer meets the minimum system requirements to run ArcGIS Pro. Users with active WUSTL Key credentials can follow the steps below to download and install the software:

    1. Access the Data Services Software Request form to enter your personal information. Upon completion, the form will provide a link to our software distribution folder on Box you will need to login using your WUSTL Key to gain access.
    2. Open the ArcGIS Pro folder and save all file(s) to your local system.
    3. On your local system, browse to the downloaded file(s), right click the 'exe' file, and choose "Run as Administrator"

    4. Most of the subsequent windows will include the appropriate default setting. verify that your screens match those shown below and then click Next to proceed. once the files are extracted, click Done.

    • To activate the software, "Sign In" to the WUSTL ArcGIS Online Organization using the link at the top right.
    • Sign in using the Enterprise Login prompt as follows:
      Enter "wustl" as your Organization's URL.

    Click on Washington University and.

    ArcGIS Online is a cloud based suite of GIS tools that run in your browser and facilitate web map creation and publishing. Washington University students, faculty, and staff may use their active WUSTL Key credentials to open an account in the WU AGOL Organization in order to create and share interactive online maps the account will also give you access to many ESRI training resources. Keep in mind, certain functions on the AGOL platform consume 'credits' and your account will initially be assigned a limited credit budget. If you attempt an operation that requires more credits than you currently have, you will receive an error. Contact Data Services to describe your needs and discuss options to resolve the issue.

    To set up your account

    At the Enterprise Login prompt, click on Washington University

    If you are prompted for the URL, enter "wustl" and click Continue

    Enter your WUSTL Key Credentials in the familiar prompt

    You now have an account in the WashU ArcGIS AGOL Organization and should now see the AGOL Home screen (see below). Please take a moment to open your profile (click the 'person' icon at the upper right) and fill in your page to include:

    Please use the "Bio" section to add:

    Status: Student, Faculty, Staff, other

    WU department or affiliation

    To get started with ArcGIS Online, see this page for tutorials and links to online training content. To work with Storymaps, use the App Launcher icon (grid pattern of squares in the upper right of the AGOL window) to access that application or visit storymaps.arcgis.com and "Sign In" with your WUSTL Key if prompted.

    GIS software can be installed at no cost in WashU computing labs and on any other university computers. Labs that are open to general student usage, should install both the ArcGIS Desktop and ArcGIS Pro applications since users may have different needs. For lab-based systems, teaching labs, or other desktop systems that will always be connected to the WU network license authentication will be handled by our License Server. Laptops or desktop systems that will be 'offline', (i.e. away from the WU network) will need to authenticate using a 'single-use' license (see this page for those instructions). The following steps will guide you through the process of installing both ArcGIS Desktop (step 2) and ArcGIS Pro (step 3) applications on a WU networked computer. Contact Data Services if you experience any problems.

    1. Access the Data Services Software Request form to enter your personal information. Upon completion, the form will provide a link to our software distribution folder on Box you will need to login using your WSUTL Key to gain access. Save the ArcGIS Desktop and ArcGIS Pro folders to the target systems.
    2. To install ArcGIS Desktop:
      • Browse to the downloaded ArcGIS Desktop folder, right click the 'exe' file, and choose "Run as Administrator"
      • The installation application will prompt you to accept the location to extract files. click Next to accept. The installation files will extract to the target directory. when the process completes, ensure that 'Launch the setup program' is checked and click Close.

      • The installation will begin, click Next. accept the Master Agreement by clicking the radio button, then click Next to continue.
      • Click through the next few screens to:
        ensure the setup type is "Compete", click Next . accept the default installation location, click Next.

      • . set the Python Destination folder, click Next. check (or not) the ESRI User Experience Program, then click Install.
      • The software will install. a progress bar indicates the system is working. click Finish when the process completes.

      • Now the Authorization wizard will open and you will authorize the software as follows.
        Click on Advanced (ArcInfo) Concurrent Use, then fill in the name of the License Manager server "gis_license.wustl.edu" as shown below. click OK to continue.

      • The installation is complete and the ArcGIS Administrator will open. Verify the software is installed and authorized by clicking the "Availability" window. Ensure that a mid-August expiration date of the appropriate year appears.
      • Cancel this window and open ArcMap to test the installation. The application will automatically authenticate when a user starts the program. Our license server is usually updated with a renewed license in mid-August. Your system should not require any attention to update the license.
    3. To install ArcGIS Pro:


    • The Setup Program should launch automatically.
      Close any running programs and click Next. Accept the master Agreement, click Next.





    • ArcGIS Pro is licensed using a 'Named User' model and you will need to join the WashU ArcGIS Online Organization to become a named user. To activate the software, Users will need to "Sign In" to the WUSTL ArcGIS Online Organization using the link at the top right.
    • Sign in using the Enterprise Login prompt as follows:
      • Enter "wustl" as your Organization's URL.

      • . enter your WUSTL Key credentials

      • Now the User will see their login name in the upper right corner and may begin using the software.